Suicide Bereaved Network Privacy Policy

Under the provisions of the General Data Protection Regulations (GDPR), Suicide Bereaved Network (“we”) processes your personal data on the basis of consent. There are significant sensitivities around the experience of suicide loss, and we understand that you may need to quickly and easily opt out of hearing from us.

Membership database
We maintain a database containing identifying details of members (name, address, email address) and will use this information only in connection with your membership, e.g. notice of the Annual General Meeting. We also ask for optional information such as the nature of your bereavement and length of time since bereavement, and we use this information to gain an understanding of our membership. We provide an individual emailed link enabling you to update your information or unsubscribe from Membership at any time.

Contacts database
We maintain a separate Contacts database containing email addresses only. The Contacts database enables anyone, including members, to subscribe to occasional emails on different topics such as Events, News and Volunteering. We offer people who subscribe as contacts an option to declare whether or not they are members, and if this option is ticked we take this as consent to cross reference the details from both databases. This enables us to target certain communications more personally, e.g. according to the type of bereavement. We provide an individual emailed link enabling you to update your information or unsubscribe from Contacts at any time.

‘Ad hoc’ contacts
We may gather email addresses and telephone numbers on an ‘ad hoc’ basis in the course of providing information or services to people who contact us. These contact details will not be stored once the enquiry has been resolved.

Online support meetings
We maintain a separate database containing names and email addresses of those who have registered to join our online support meetings. This data is used only to manage the online support meetings.

Our privacy pledge
We will never share your personal information with any third party unless we have your written or emailed permission or are required by law to do so.

We will keep this Privacy Policy under review and welcome any suggestions as to how it may be improved.

7th July 2018, updated 11th April 2020